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Contact our team

Let us know how we can help.

Chat to sales

Speak to our team about plans, procurement, and larger deployments.

sales@reddkit.xyz

Chat to support

Get help with onboarding, billing, account access, or product issues.

hello@reddkit.xyz

Read the docs

See product guides, setup steps, and reference material in the docs.

View docs

Frequently asked questions

How quickly do you reply?

We review support requests during normal business hours. Account and billing issues are usually handled first. If something is blocking your team, include the impact in your message.

What should I include in my support email?

Send your workspace name, the project involved, the page or route where the issue happened, and any screenshots or URLs that help us reproduce it.

Can I get help with onboarding and setup?

Yes. We can help with initial setup, project structure, prompt tracking, reporting questions, and general product onboarding.

Do you handle enterprise and procurement questions?

Yes. Use the sales contact card for pricing, procurement, security review, and team rollout questions.